FAQ

Q. What makes you multifamily specialists?

A. Unlike some companies that devote time and resources to a variety of different areas, be it retail, walk-in business or even a completely different set of products in addition to floor covering, Artisent has one focus: the multifamily market. Because of this, we don't have unnecessary additional overhead, saving us money that we pass on to the client. Our multifamily focus also enables us to streamline and thus speed up our operations, both externally and internally. The benefit to the client is our unparalleled speed and quality of service.

 

Q. What kind of flooring do you sell and install?

A. We sell and install virtually any and all types of flooring from carpet, ceramic, tile, wood…even specialized rubber restaurant flooring. Though we specialize in the multifamily industry, we also service residential, commercial and new construction properties.

 

Q. How fast can I get a quote?

A. If you fill out a request for a quote on our website, you can expect a follow-up phone call or email on or before the next business day. If you call our office, we will immediately connect you with a sales representative. We pride ourselves in extremely fast turnaround.

 

Q. What's the turnaround time on installation?

A. Artisent specializes in next-day service. We understand the challenges of the multifamily industry because it's our industry, too. You've got a busy, fast-paced schedule, so we offer extremely quick turnaround. In some cases, we can even take care of your request on the same day you place your order.

 

Q. What is your service area and how far will you travel?

A. Our service area includes western Tennessee, the Missouri bootheel, the St. Louis metropolitan area, the entire state of Mississippi, northeastern Louisiana, and the entire state of Arkansas. For larger-scale projects, however, we have no boundaries. We've done work from one end of the U.S. to the other.

 

Q. Do you clean carpet?

A. No, we do not. However, we'll gladly offer business recommendations at your request.

 

Q. Do you have a show room?

A.Yes, we do! Our Memphis showroom is open Monday through Friday from 9-5 and Saturday by appointment.

 

Q. What are your business hours?

A. Regular business hours are 9 a.m. to 5 p.m. Monday through Friday.  However, consultations and installations are available by appointment any time of the day, seven days a week.